Why use Luxe de Asia?

Luxe de Asia is the first class traveling consulting company in Asia. We have the most extensive ports and tours coverage in Asia. We offer and customized a wide variety of exciting tours and customized itineraries by our local specialists. Our staffs are all professionals in the travel industry and they guarantee to return you to your ship on time. All Luxe de Asia itineraries feature cultural heritage, locality and comfort.

Why not just join the tours offered by the cruise ships?

Instead of lining up and waiting for the big crowd and just go to the touristy spots, you deserve to get on to the luxury limousine right after embankment, served by high quality guide, enjoy an distinctive itinerary and fully immerse with the local culture. Luxe de Asia is the answer to the later. Having Luxe de Asia been your shore excursion operator can maximize the fun time and exposure ashore.

I want to book. What do I do first?

First, click on 'Create an Account' to get a USER ID and PASSWORD. Then sign-in and make your purchases by selecting excursions into a shopping cart. Its fast and easy!

How far in advance must I book?

The majority of our Luxe de Asia booking is 30-180 days prior to the start of the vacation. You can arrange a Luxe de Asia excursion a year in advance. All excursions are limited and subject to availability. Book early for best selection

Can I purchase shore excursions on this website?

Yes, most Luxe De Asia private tours can be purchased in advance online once you have booked your cruise and know your itinerary. To purchase a private tour online, click the “Excursions” link above.

I'm leaving tomorrow. The system won't let me book. Why?

It's not because we don't want your business. We require at least a 48 hour notice to work any on-line bookings. We'll take a booking by phone or email if you're leaving within 2 days or you're already on vacation.

Can I buy the shore excursions via email or call?

Yes, you can also contact us by phone or by email to purchase tours from our Destination Specialists (Please click “Contact us” for office hour and contact information) .

How do I get my Voucher?

Please give us a 48 hours grace period to process you booking with our operation team and affiliated entities. Once the booking is confirm, you receive an email from our system which states that your booking has been "confirmed" and your credit card has been charged. We will also attach a copy of the voucher and itinerary of your purchased tour. Please verify information in the voucher and itinerary. And please kindly inform us if there is any change or correction. We recommend that you print out two copies of each voucher, one for your records and the other to give to the tour operator upon arrival. If you have any problems printing out your voucher, please contact Luxe de Asia right away.

What if I need to cancel my excursion?

We understand plans change. However, last minute cancellations can result in costs to us. Cancellations of shore excursions orders made 14 days before the actual date of your excursion will be fully refunded; cancellations within the 7 days prior to embarkation are subject to a 50% cancellation fee. Cancellation fees for certain shore excursions may be up to one hundred percent (100%) of the shore excursion price, depending on the shore excursion.

How do I find my guide?

All meeting instructions will appear on your voucher after the trip has been confirmed. If your Excursion includes a pier/hotel pickup, we will include information on who to look for at the pier/hotel, details of the sign that they will be holding, and/or the specific location of where to meet them. If your trip does not include a pier/hotel pickup, we will include the location of where to take a taxi to, an approximate duration and cost of the taxi, along with the name and contact information of the tour operator.

Travel with Confidence

Our policy allows you to cancel your trip without penalty up to 14 days before your tour and we always refund, in full, if your ship misses your port due to a late itinerary change or due to weather-related safety considerations. Luxe de Asia guarantees that we will always get you back to your ship on-time.

Should I purchase my own travel insurance?

Trip cancellation insurance is available and is highly recommended. If the purchaser already carries this type of insurance, he is directed to contact the insurance company to add in the coverage of these trips.

Why my payment made to IPTS Ltd instead of Luxe de Asia?

Luxe de Asia is a leading brand of International Private Tour Services Limited (IPTS Ltd.) Luxe de Asia is wholly owned subsidiary of IPTS.